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Return freigt

Return of goods can only in consultation with Delma Production. If you send the goods without any consultation back, it will not be accepted by our expedition.The goods must be within 14 days after the invoice date in the original packaging, undamaged and without user traces to be returned. In case of any damage, we do not take back the goods. All shipping and return costs is paid by the customer unless otherwise agreed. In addition, we charge the minimum of €15 excluding VAT. for take back - exchange and treatment costs provided that all undamaged our address is reached. These costs consist of checking for traces of use, placing them back in the system, repacking and crediting the products. If the goods are not delivered properly by Delma Production, no fee will be charged.